Frequently Asked Questions
Everything you need to know about shopping with Ability Superstore.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges can be processed for different sizes or colors depending on stock availability.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your own to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments ethically sourced?
Yes, Ability Superstore is committed to sustainability and ethical labor practices. We partner with manufacturers who adhere to fair trade standards and prioritize eco-friendly fabrics.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.